Privacy Policy
Last updated: 08 April 2024
This Privacy Policy describes how Wisdom Wells Homesteading (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from wisdomwellshomesteading.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the Services user, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you disagree with this Privacy Policy, please do not use or access any Services.
Changes to This Privacy Policy
We may occasionally update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps that applicable law requires.
Wisdom Wells Homesteading, a data controller for your personal data, owns the www.wisdomwellshomesteading.com website.
We have adopted this Privacy Policy, which determines how we process the information collected by www.wisdomwellshomesteading.com, and it also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using www.wisdomwellshomesteading.com website.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Personal information we collect:
When you visit www.wisdomwellshomesteading.com, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.” Moreover, we might collect the personal data you provide (including but not limited to name, surname, address, payment information, etc.) during registration to fulfill the agreement.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
Basic contact details, including your name, address, phone number, and email.
Order information includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, including your username, password, and security questions.
Shopping information, including the items you view, put in your cart or add to your wishlist.
Customer support information, including the information you choose to include in communications with us, such as when sending a message through the Services.
Some service features may require you to provide us with direct information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). We may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Companies that support our Site and Services, including Shopify.
Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with products or services you have requested to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the Third Party Websites and Links section below.
Why do we process your data?
Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated so that it would identify any particular user of the system.
How We Use Your Personal Information
Providing Products and Services. We use your personal information to provide you with the Services and perform our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging for shipping, facilitating any returns and exchanges and enabling you to post reviews.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you use the Services and register an account, you must keep your account credentials safe. We highly recommend not sharing your username, password, or other access details with anyone else. If you believe your account has been compromised, please get in touch with us immediately.
Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide effective services, and maintain our business relationship.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies we use related to powering our store with Shopify, see https://www.hostinger.com/legal/cookie-policy and https://www.shopify.com/legal/cookies. We use cookies to power and improve our Site and Services (including remembering your actions and preferences), run analytics, and better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser controls. Please remember that removing or blocking cookies can negatively impact your user experience and cause some of the services, including certain features and general functionality, to work incorrectly or be unavailable. Additionally, blocking Cookies may not completely prevent how we share information with third parties, such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information per their privacy notices.
When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship your products or through your use of social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We do not use or disclose sensitive personal information to infer your characteristics.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. Submitting user-generated content to any public area of the Services will be public and accessible to anyone.
We do not control who will have access to the information you choose to make available to others and cannot ensure that parties with access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available or for the accuracy, use, or misuse of any information that you disclose or receive from third parties.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or a third party. Including such links does not imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on various factors, such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter, complete purchases, or contact us directly from the website. Users uncertain about what information is mandatory are welcome to contact us via jeff@wisdomwellshomesteading.com.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute and may apply only in certain circumstances, and we may decline your request as permitted by law in certain cases.
Right to Access / Know. You may have the right to request access to personal information that we hold about you, including details about how we use and share it.
Right to Delete. You may have a right to request that we delete the personal information we maintain about you.
Right to Correct. You may have a right to request that we correct the inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt out of the "sale" or "sharing" of information for the device and browser that you use to visit the Site.
Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option displayed in our emails. However, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the details set out below or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside your country, including the United States. Staff and third-party service providers and partners in these countries also process your personal information.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Links to other websites:
Our website may contain links to other websites not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of other websites or third parties. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure the information you provide on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards in its control and custody to protect against unauthorized access, use, modification, and personal data disclosure. However, no Internet or wireless network data transmission can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Contact information:
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at jeff@wisdomwellshomesteading.com or contact us at 18121 East Hampden Avenue, Unit C # 1145, Aurora CO 80013, United States.